RETURN

Return costs

The cost of returning goods is borne by the Customer.

In the event of a return, a handling fee of 5 euros will be deducted from the price of the order including VAT (excluding delivery).

Returns within 14 days

accordance with article L121-20 of the French Consumer Code, you have a period of fourteen working days from delivery to exercise your right of withdrawal and return your product in its original packaging and condition for exchange or reimbursement without penalty, with the exception of the cost of return.

Returns and exchanges

All orders placed during promotions or our exclusive outings are neither returned nor refunded. Orders for predominantly white garments cannot be returned or refunded.

The exchange (subject to availability) or refund will be made within 14 days of receipt by the Vendor of the Products returned by the Customer under the conditions set out in this article.

The right of withdrawal may be exercised online, using the withdrawal form attached hereto and also available on the site, or by any other unambiguous statement expressing the wish to withdraw, and in particular by post addressed to the Vendor at the postal or e-mail address indicated in ARTICLE 1 of the GTCS.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice.